top of page

Privacy Policy

​

Obsidian Accel LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.obsidianaccel.com (the "Site"), make a booking, purchase products from our shop, or participate in our off-road tours and drive events.

 

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

 

1. Information We Collect

We collect information about you in a variety of ways depending on how you interact with our Site and services:

 

A. Personal Data You Provide Directly

We collect personal information that you voluntarily provide to us when you register on the Site, book a driving tour or event, make a shop purchase, contact us, or sign up for communications. This includes:

 

  • Contact Information: Name, email address, phone number, physical mailing address, and billing address.

     

  • Booking & Event Information: Emergency contact information, driver's license details, experience level, dietary preferences/restrictions, or other safety-related information required for off-road tour participation.

     

  • E-Commerce & Payment Data: Payment details (credit/debit card numbers, transaction history) collected and processed via secure third-party payment processors (e.g., Wix Payments, PayPal, Stripe). We do not store full payment card numbers on our servers.

     

  • Customization Details: Custom text, designs, or instructions provided for shop products (e.g., custom laser-cut products).

     

B. Information Automatically Collected

When you access our Site, our host platform (Wix.com) and analytics tools may automatically collect certain technical information:

 

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, access times, and general geographic location.

     

  • Cookies & Tracking Technologies: Cookies, web beacons, and similar technologies to enhance user experience, save user preferences, and track Site analytics. You can manage cookie settings through your browser settings.

     

2. How We Use Your Information

We use the information we collect for business and operational purposes, including to:

 

  • Schedule, manage, and execute off-road driving tours, events, and bookings.

     

  • Process, fulfill, ship, and deliver e-commerce orders from our shop.

     

  • Communicate with you regarding your bookings, orders, customer service inquiries, and updates.

     

  • Ensure participant safety and manage liability for event and tour participants.

     

  • Improve site functionality, content, and customer experience.

     

  • Send optional promotional materials, newsletters, or special offers (you may opt out at any time).

     

  • Detect, prevent, and protect against security breaches, fraud, or illegal activity.

     

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information under the following circumstances:

 

  • Third-Party Service Providers: We share necessary data with trusted service providers who perform operations on our behalf, including website hosting (Wix.com), payment processors, shipping/fulfillment carriers, and email automation platforms.

     

  • Legal Requirements & Protection: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect the safety, rights, or property of Obsidian Accel LLC, our clients, or the public.

     

  • Business Transfers: If Obsidian Accel LLC undergoes a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that business transaction.

     

4. Cookies and Tracking

Our website uses cookies and similar tools to distinguish you from other users and improve your experience. Types of cookies used include:

 

  • Essential Cookies: Necessary for basic website operations, shopping cart functions, and secure checkout.

     

  • Analytics & Performance Cookies: Help us understand how visitors navigate our site so we can improve design and navigation.

     

You can set your web browser to refuse or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain areas of our Site or booking system.

 

5. Data Security & Storage

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. Our Site is hosted on the Wix platform, which provides secure SSL encryption for data transmission and PCI-DSS compliant payment processing.

 

However, please be aware that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

 

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following privacy rights regarding your personal information:

 

  • Access & Correction: Request a copy of the personal data we hold about you or ask us to update/correct inaccurate details.

     

  • Deletion: Request that we erase your personal information, subject to certain legal exceptions (e.g., retaining transaction records for tax compliance).

     

  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link at the bottom of our emails or contacting us directly.

     

7. Third-Party Links

Our Site may contain links to external sites, social media platforms (such as Facebook, Instagram, X, or TikTok), or third-party services. We are not responsible for the privacy practices, content, or policies of those third-party platforms. We encourage you to read the privacy policies of any third-party site you visit.

 

8. Children's Privacy

Our Site and off-road driving events are not directed toward children under the age of 18. We do not knowingly collect personal information from individuals under 18 without verified parental or legal guardian consent. If we learn that we have collected personal data from a minor without consent, we will delete that information promptly.

 

9. Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site or our services following the posting of changes constitutes acceptance of those changes.

 

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

 

Obsidian Accel LLC

 

Surprise, Arizona

 

Phone: 605-877-2674

 

Email: lance@obsidianaccel.com

 

Website: https://www.obsidianaccel.com

bottom of page